Privacy Policy

Your trust matters to us.

Last updated: May 2026

At Cleenzo, we are committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

• Personal Information: Name, email, phone, billing/shipping address
• Payment Information: Processed securely through our payment partners (Visa, Mastercard, Amex, Maestro, Apple Pay, Google Pay). We do not store full card details.
• Order Information: Products purchased, order history, preferences
• Technical Data: IP address, browser type, device information, cookies

2. How We Use Your Information

• To process and fulfil your orders
• To communicate about your order, including shipping updates
• To send marketing emails (only if you've opted in)
• To improve our website and services
• To prevent fraud and ensure security
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We share information only with:

• Shipping partners (Royal Mail, DPD, Evri, DHL) to deliver your order
• Payment processors to handle transactions securely
• Service providers (e.g., email marketing, analytics) bound by confidentiality
• Legal authorities when required by law

4. Cookies

We use cookies to enhance your shopping experience, remember your preferences, and analyse site performance. You can control cookies through your browser settings.

5. Your Rights (GDPR)

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

6. Data Security

We use industry-standard security measures including SSL encryption, secure payment gateways, and restricted access to personal data.

7. Contact Us

For any privacy-related questions or to exercise your rights, contact us at privacy@cleenzo.com