Terms of Service

Last updated: May 2026

Welcome to Cleenzo. By using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. About Us

Cleenzo is an online retailer of home, cleaning, organising, and lifestyle products. By accessing this website, you accept these terms in full.

2. Eligibility

You must be at least 18 years old to purchase from Cleenzo. By placing an order, you confirm that you are legally able to enter into a binding contract.

3. Products & Pricing

• All products are subject to availability
• Prices are displayed in Euros (€) and include applicable taxes
• We reserve the right to change prices without prior notice
• Product images are for illustration purposes and may vary slightly from the actual product

4. Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Order confirmation does not constitute acceptance — acceptance occurs when we dispatch the items.

5. Payment

We accept Visa, Mastercard, American Express, Maestro, Apple Pay, and Google Pay. All transactions are processed through secure encrypted payment gateways.

6. Shipping & Delivery

Please refer to our Shipping Policy for full details on delivery times, costs, and carriers.

7. Returns & Refunds

Please refer to our Returns & Refunds Policy for full details.

8. Intellectual Property

All content on this website — including logos, images, text, and design — is the property of Cleenzo or its content suppliers and is protected by copyright laws.

9. Limitation of Liability

Cleenzo is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, beyond the value of the purchased item.

10. Governing Law

These Terms are governed by and construed in accordance with applicable consumer protection laws. Any disputes will be resolved in the appropriate jurisdiction.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our website constitutes acceptance of the revised Terms.

12. Contact

For any questions about these Terms, contact us at sales@cleenzo.co.uk

Business Hours:
Monday – Friday
9:00am – 5:00pm

📍 European Head Office
PRACETA ANTONIO LUIS LOPES NÚMERO
9001 A-2 DTLOURES
2660-224 SANTO ANTÓNIO

📞 +447520651599